| 1) |
Will my request
for admission be approved? |
|
No, not necessarily.
Your request could be denied if our services do not meet
your needs. |
| 2) |
Do I need a medical
examination before my admission? |
|
No, but if a medical
examination is necessary, we will inform you. However,
if you are taking medications, we will require your medication
list. You must bring sufficient medication for your
stay. You are responsible for the cost of your medications. |
| 3) |
Do I need to bring
money? |
|
Yes, if you wish to
purchase cigarettes, personal toiletries or use the public
pay phone, etc. |
| 4) |
What financial assistance
is available for my travel expenses? |
|
You may qualify for
a Northern Health Travel Grant. You may also qualify
for financial assistance if you are receiving Social Services
benefits. |
| 5) |
Is parking available? |
|
Yes, free parking is
available. However, clients do not have access to
their vehicle during their stay. |
| 6) |
What happens when
I arrive at the center? |
|
A staff member will
escort you to your private room and conduct an inventory
of all your belongings. Articles that are not accepted
in the center will be stored during your stay and be returned
to you when you leave. |
| 7) |
What are the rules
regarding smoking and cigarettes? |
|
Smoking is permitted
in the designated area only. The client must
pay for his or her cigarettes. Maison Renaissance
does not purchase cigarettes and does not lend money to
purchase cigarettes. |
| 8) |
May I have visitors? |
|
Visitors are normally
not allowed but if the clinical team determines that it
is in your best interest, visits will be permitted. |
| 9) |
Am I permitted to
make telephone calls? |
|
Yes, telephone calls
are permitted. A pay phone is available. you
may also use pre-paid long distance calling cards. |
| 10) |
May I send and receive
mail? |
|
Yes, you may send and
receive mail from Monday to Friday. Stamps may be
purchased at the reception office. |
| 11) |
Who is responsible
to prepare the meals? |
|
We offer nutritious
and balanced meals. However, clients are responsible
to clean up after meals and keep the dining rooms neat and
tidy. |
| 12) |
Who is responsible
for the housekeeping tasks? |
|
You are responsible
for the housekeeping tasks of your living area. A
task schedule is given at your arrival. |
| 13) |
Who is responsible
for the laundry? |
|
Each client is responsible
to wash their bedding and personal clothing. You are
encouraged to bring your own laundry soap and softener. |
| 14) |
Where is Maison
Renaissance? |
|
Consult our map
for driving directions to Maison Renaissance. If you
need more information, you can call our toll free number:
1-800-766-0657. |
